High-quality products tailored for wholesalers and distributors worldwide.
China Loong Textile Machines Co., Ltd. supplies textile, garment, home textile, nonwoven, leather, shoemaking, cap, glove, sock, and related production machinery and parts to international buyers. The following ordering guide explains our standard cooperation process. Specific commercial terms are confirmed separately according to the selected equipment, technical requirements, order quantity, destination, and requested services.
Please send us your product requirements by email or through the website inquiry form. To help us recommend suitable machinery or replacement parts and prepare an accurate quotation, please provide as much of the following information as possible:
For spare parts, clear photographs and accurate measurements are especially important. When compatibility depends on the original machine, we may request additional drawings, samples, or equipment information before confirming the correct part.
Our team will review the inquiry and may contact the buyer to clarify production goals, material characteristics, operating conditions, utility requirements, or compatibility details. Depending on the application, we may recommend an individual machine, optional equipment, spare parts, or a custom complete production line.
For projects involving textile preparation, spinning, knitting, dyeing, finishing, cutting, quilting, garment making, nonwoven processing, or footwear production, the final equipment selection will be based on the buyer’s confirmed process and technical requirements. Recommendations are provided using the information supplied by the buyer, so complete and accurate project details are essential.
Machines and production lines may be configured according to product requirements and technical feasibility. Available customization can vary by model and may include electrical standards, working dimensions, operating functions, control interfaces, machine color, branding, tooling, accessories, and packing requirements.
After the main specifications have been clarified, China Loong Textile Machines Co., Ltd. will issue a quotation or commercial proposal. Depending on the order, the quotation may include:
Prices may vary according to configuration, materials, quantity, packaging, exchange conditions, freight costs, and other order-specific factors. Unless expressly included in the quotation, destination charges, import duties, taxes, customs clearance fees, installation expenses, and local transportation are normally the buyer’s responsibility.
Where a sample, technical drawing, layout, color reference, specification sheet, or configuration list is required, the buyer should review it carefully before approving production. Any dimensions, materials, logos, labels, packaging marks, and electrical requirements must be confirmed in writing.
Samples, tooling, trial production, or additional engineering work may involve separate costs and preparation time. These details will be discussed according to the project. Approval confirms that the stated specifications are suitable for the buyer’s intended application.
An order is considered confirmed after both parties agree on the commercial and technical details and the required payment conditions have been fulfilled. Confirmation documents may include a quotation, proforma invoice, sales contract, purchase order, specification sheet, drawing, packing requirement, or other mutually accepted written record.
Before confirming the order, the buyer should verify the following information:
Verbal requests should be confirmed in writing. If information in the buyer’s purchase order differs from our quotation or proforma invoice, production will follow the final written terms accepted by both parties.
Payment arrangements are determined according to the order value, product type, degree of customization, production requirements, and other commercial considerations. The applicable payment method, currency, schedule, and bank information will be stated in the quotation, proforma invoice, or sales contract.
Buyers should transfer funds only to the bank account formally provided by China Loong Textile Machines Co., Ltd. If any payment instruction or bank account information appears to change, please contact us through a previously verified communication channel before making payment.
Bank handling charges and intermediary bank fees are allocated according to the agreed payment terms. Production, order preparation, or shipment will begin only after the relevant payment has been received and verified, unless otherwise agreed in writing.
Production or order preparation will be arranged after order confirmation and receipt of the required payment. The estimated schedule depends on the machine configuration, customization, component availability, order quantity, approval process, and workshop schedule.
Where appropriate, we may provide progress updates, photographs, videos, or documents during production. If buyer approval is needed for drawings, samples, layouts, or other details, delays in receiving approval may affect the planned completion date.
Requests to change specifications after order confirmation must be submitted in writing. We will review whether the change is technically and commercially feasible. Approved changes may affect the price, production schedule, packaging, or delivery arrangement.
Products are checked according to the confirmed order specifications and the inspection procedures applicable to the product type. For machinery, checks may include appearance, configuration, key functions, electrical information, accessories, and operating tests where practical. For spare parts, checks may include quantity, dimensions, material description, workmanship, and compatibility information provided in the order.
If the buyer requires a specific inspection procedure, test material, acceptance standard, video inspection, or third-party inspection, this should be requested before order confirmation. Related costs, scheduling, access conditions, and testing responsibilities must be agreed separately.
The buyer is responsible for ensuring that the ordered equipment and its intended use comply with applicable rules, technical requirements, and import regulations in the destination market. Any destination-specific documentation or machine modifications should be discussed before the order is finalized.
Packing is selected according to the product’s size, weight, structure, transportation method, and destination. Machinery may be protected with suitable wrapping, reinforcement, cases, pallets, or other export packing methods as specified in the order. Smaller parts and accessories are packed to support identification and transportation.
Please inform us in advance if special packing, fumigation-related documentation, moisture protection, pallet restrictions, labeling, barcode, shipping marks, or other destination-specific requirements apply. Additional packing requirements may affect the price and preparation schedule.
Orders may be shipped by sea, air, rail, courier, or another agreed transportation method, depending on the cargo dimensions, urgency, destination, and cost considerations. The applicable Incoterm, departure point, freight arrangement, and document responsibilities will be confirmed for each order.
Freight estimates are subject to carrier availability, routing, fuel adjustments, seasonal conditions, and other logistics factors. Final shipping costs and schedules may therefore require confirmation close to dispatch. Transit times provided by carriers are estimates and may be affected by customs procedures, port operations, weather, congestion, inspections, or other circumstances outside our direct control.
After shipment, available documents and tracking or transportation information will be provided according to the agreed shipping method. The buyer should arrange import permits, customs clearance, duties, taxes, unloading equipment, and delivery from the destination terminal unless these services are expressly included in the order.
The buyer should inspect the external condition, package count, shipping marks, and documents promptly upon delivery. If the packaging appears damaged or the shipment quantity differs from the transport document, the buyer should record the issue with the carrier before signing for receipt whenever possible.
After unpacking, please check the machinery, parts, accessories, and documentation against the packing list. Any shortage, visible damage, or specification concern should be reported promptly with the order number, item description, photographs, videos, package labels, and a clear explanation of the issue. Packaging materials should be retained until the matter has been reviewed.
Installation and commissioning requirements vary by machine and project. The buyer should prepare the installation site, power supply, air supply, water supply, foundations, ventilation, lifting equipment, operating materials, and other utilities according to the confirmed technical requirements.
Available installation guidance, manuals, remote assistance, operator instruction, or on-site support will be specified in the commercial agreement. If on-site service is requested, service scope, scheduling, travel arrangements, visa requirements, local transportation, accommodation, and related costs must be confirmed separately.
Equipment should be installed, operated, and maintained by trained personnel following the supplied instructions and applicable workplace safety practices. Unauthorized modifications or use outside the confirmed application may affect performance and support eligibility.
For after-sales assistance, please provide the order or invoice number, machine model, serial information if applicable, operating conditions, and a detailed description of the issue. Photographs and videos showing the machine status, control display, affected part, and production material can help us assess the situation efficiently.
Depending on the issue and the agreed order terms, support may include operating guidance, troubleshooting suggestions, technical document review, identification of replacement parts, remote communication, or other appropriate assistance. The scope, cost, and delivery of replacement parts or on-site services will be determined after the cause and order conditions have been reviewed.
Any warranty period, coverage, exclusions, and remedy applicable to an order will be stated in the quotation, contract, or product-specific documents. Warranty assessment may require operating records, photographs, videos, damaged components, or other evidence reasonably necessary to identify the cause.
Returns must not be sent without prior written authorization. Industrial machinery, custom-configured equipment, made-to-order components, and specially sourced parts may not be eligible for return unless otherwise agreed. If a return is approved, the return address, packaging, transportation, inspection, and cost responsibilities will be confirmed in writing.
Claims relating to incorrect use, unsuitable utilities, normal wear, consumable items, inadequate maintenance, accidents, unauthorized repairs, modifications, or damage occurring after risk has transferred will be handled according to the confirmed order terms and the circumstances of the case.
Requests to revise or cancel an order must be submitted in writing as early as possible. Whether a change or cancellation can be accepted depends on the production stage, materials already purchased, custom work completed, supplier commitments, and shipping arrangements.
If costs have already been incurred, the buyer may be responsible for those costs. Any revised price, schedule, specification, or cancellation arrangement will become effective only after written confirmation by both parties.
These Order Terms provide a general guide to working with China Loong Textile Machines Co., Ltd. Product-specific quotations, proforma invoices, sales contracts, technical agreements, and written confirmations may contain additional or different terms. If there is any inconsistency, the documents specifically confirmed for the individual order will take priority.
We encourage buyers to discuss technical, commercial, packing, shipping, installation, and support requirements before placing an order. Clear written confirmation helps ensure that the supplied machinery or parts meet the agreed application and delivery expectations.
China Loong Textile Machines Co., Ltd. manufactures and supplies textile, garment, nonwoven, leather, and home textile machinery, related parts, and custom production lines. OEM, ODM, configuration support, and practical technical service are available for different production applications.